“Since 2010, Brookgreen Gardens has had its long-running series of annual medals produced by Medalcraft Mint. The customer service has been great. Our questions are answered quickly, and our directions are understood completely. Proofing and shipping deadlines are always met. The quality of the bronze medals has been outstanding. We give our highest rating to Medalcraft Mint.”
Ms. Robin R. Salmon
VP of Art and Historical Collections and Curator of Sculpture
“The Medalcraft team came up with the design of the brass medal despite very little direction from us. They came boxed beautifully for a presentation we did on the court during the competition in Chicago. It is a very special piece, and different from everything we’ve done. Elks like to collect lapel pins, and this unique pin truly stands out. People were so happy with them that they were buying multiples to give away. The great thing about Medalcraft Mint is they really seem to understand not only our needs, but also our history and the things we’ve done before.”
Kate Keating Edsey
Development and Events Manager
“I am a very happy camper! Once more you have come through for us. We appreciate all that you have done to honor our requests for the crystal awards. I will look for the invoice for the single award that arrived today for Lawrence Dunford.
We are forever grateful to you for your commitment to excellence!
Waveney E. Brown
Officer, Training & Development Specialist
“I happened upon Medalcraft Mint in doing an internet search. I filled out the online quote request, and soon I was able to speak with a very helpful customer service representative about our project. She overnighted samples to me, and within three days we had completed artwork. We were up against a tight timeline, but we made it because our Medalcraft Mint rep led the customer service process. She kept me abreast of production and shipping timelines every step of the way. She was on it in a way that I’ve never experienced before. Every interaction from a customer service perspective was stellar. We’re in the hospitality business, so satisfying customers is what we do, and this was just a really good experience.”
Sr. Director Strategic Operations & Design
“We initially talked about having a challenge coin but then we thought, if this is going to be a treasure, it truly needs to be a unique piece of art. When we got the artist’s proof back from Medalcraft Mint, we were truly amazed. We didn’t think so much detail could fit in a three-inch medallion.”
“Medalcraft Mint made the process of designing our Fellow medallion very easy. We had several delays on our end as we made adjustments to our order. Our Medalcraft Mint representative always responded right away and was very good about answering all of our questions. The medallion is nice and heavy, has a solid feeling to it, and the color is true to what we requested. Our recipients will be proud to wear their medallion at future ceremonies as we confer additional fellows with this honor.”
Dr. Hope Tobey
Pediatrician and President of the AAPO Board of Directors
“We ordered with a very slim timeline. Medalcraft Mint promised delivery of the medallion and went the extra mile to see that it was here in time for our inauguration. We were blown away with the workmanship. The medallion is stunning. It was a central piece of a very important day in our history.”
Jay Sulfridge, PhD
Formerly Dean of Academic Affairs and Current Accreditation Liaison
“I was really pleased with how beautiful the medals are. We were all blown away. It is a beautiful, heavy, substantial medal, and it really captures the significance of the event. Medalcraft Mint was very responsive, honest, and did not overpromise. The Medalcraft team really came through for us.”
USWRF Board Member and Director of the WRCRA
“I reached out to Medalcraft Mint, and the team was awesome to work with. We gave the sales representative an idea of what we needed and the timeframe, which by that time was only about five weeks for what normally is a 6-8 week project. It was the miracle of the day when that chain of office arrived. It added so much to the event, and was part of the larger celebration we were having for our university. We are super grateful to the Medalcraft Mint team for helping us make it happen.”
Assistant to the President
“I reached out to Medalcraft Mint basically to confirm there was no way to get it done. I knew striking a coin is not a simple thing, and in fact is a fairly involved process. I appreciated the fact they quickly came back with an option that not only met our budget, but also was a beautiful mockup. It left us thinking, ‘We need that coin!’ We were absolutely amazed by the detail on the coin of the building itself. You can see the individual stones on the façade, the frames of the window, the tiles on the roof, each tree and the flags. It is very clean and elegant. Our staff was elated with the way the gift hit when they saw it for the first time. Their customer service, responsiveness, and everything about the experience was super-easy. Medalcraft Mint took what I thought was going to be an impossibility and made it a reality. Each person there was thrilled with the brass coin, with some asking if they could have a second coin for a special friend or relative. It truly was what we were hoping for. This is the kind of keepsake that people will keep on their desk and remember that good day.”
Interim Communication Director
“The Medal of Honor is a small token of appreciation we give to families who are willing to think about someone else at such a difficult time. I am truly amazed every time someone can bring themselves to think about another family that needs help. We ran some numbers a couple times over the past several years and tried to do our own design, but it never panned out until we got in touch with Medalcraft Mint. Our sales representative, was phenomenal. She was communicative and willing to crunch the numbers to find a price that was feasible for us. We love it that Medalcraft Mint has so much experience, and they’re right here in the USA. We loved how they worked with us on the design and took some of our ideas. It was a very smooth process, and we intend to continue our relationship with Medalcraft Mint for the long term.”
Family Resource Specialist
“This year was extremely important to us because it was the 100th anniversary of the creation of the Tomb of the Unknown Soldier in Arlington National Cemetery. We wanted to do something special for that, and it’s nice to be able to say these coins were produced in the United States. The coins arrived and we were amazed at how great they looked. Our previous coins had a plastic appearance to them, but these look different and we’re really happy with them. We’ve had lots of compliments, and we’ll certainly be using Medalcraft Mint again.”
Senior Vice President of Human Resources and Employee Communications
“The customer service was great. Our sales representative answered every question and she was a pleasure to work with.”
Assistant to the Senior Vice President
“Our sales representative immediately followed up on our contact request and was always responsive throughout the process. She beat the turnaround time she promised, and the way it was shipped with a protective box and wrapped in satiny cloth made it very presentable to everybody who saw it. She alleviated our worries about not having the chain of office in time. The medal itself is top-quality. The president was pleased, the board was pleased, and the Sisters were pleased.”
Sr. Therese Wetta
Director of Mission Effectiveness at Newman University
“For over a decade, I’ve had a great working relationship with the team at Medalcraft, especially our sales representative. During that time I’ve worked with her and their design and production team to strike dozens of different series of medals for various organizations that I’ve represented. The team at Medalcraft has always been fantastic, quick to respond and eager to help resolve any issues that have come up.”
Dr. Peter van Alfen
"With several years of history with Medalcraft creating our coins for our Annual Meeting, our experience has been outstanding. The quality of their coins continues to surpass our expectations every year. Their finished product always has meticulous craftsmanship and attention to detail. Not only do they deliver exceptional products, but their commitment to on-time performance is incredible, ensuring a seamless and stress-free process.
What truly sets Medalcraft apart is their exceptional customer service. The team was not only professional but also a pleasure to deal with. They were responsive, attentive to my specific requirements, and went above and beyond to ensure my satisfaction."
Training Coordination Manager
"Your customer service folk were very helpful; their suggestions of which model of mace we should get, etc. were on point. They spent the time with us to understand what we were looking for, and ultimately helped us get the perfect mace for our needs. Our new mace is not only beautiful, but is sturdy, is of the highest craftsmanship, and is the deep rich color we wanted. In short, our mace is befitting of the ceremony, the pomp and circumstance, the dignity of our commencement exercises for new healthcare professionals.
We can now say, without reservation, that you have indeed lived up to your company’s pledge: “Our team takes pride in delivering products that are Made in the USA, featuring quality unsurpassed anywhere in the world.”
We are delighted with the outcome and will be happy to recommend your company to any seeking quality ceremonial or commemorative products."
Christopher J. McQueeney
Vice President Administrative Services